Finally, at 10:50am Eastern Time — roughly two hours and 15 minutes after takeoff — the cabin supervisor was excited to announce that service had been restored.There were three passes available. It’s possible that we’re simply spoiled with the updated inflight-entertainment systems found on new and retrofitted aircraft these days, but the entire screen apparatus wasn’t fully functional.

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Nevertheless, it was nice being able to stay connected while traveling across the Atlantic, and had I been able to utilize the coverage for the entire time we were above 10,000 feet (about five hours), I would’ve characterized it as decent value.As the flight was blocked at less than seven hours and given the fact that we were flying in economy, I wasn’t expecting much from the food-and-drink service. Jet-Lag Buster: Virgin Atlantic’s A330 in Economy From Boston to London Nick Ewen. My one concern was that as the fares were pricing up in British pounds this may somehow interfere with the Amex offer – but I was prepared to take the risk.To balance out comfort and cost we decided to book Premium Economy seats for the outbound journey and Virgin Upper Class seats for the overnight return but, because the Amex Offer was loaded on to two separate credit cards, I had to book the two tickets separately:Using the exchange rate I got from my Amex Cards £1,320.45 converted to $1,716.98 and, once the Amex offer kicked in…..…the price per person came down to $1,516.98…and for a premium cabin flight from/to London that isn’t bad at all.Virgin Atlantic flights depart from terminal 3 at Heathrow and the check-in desks are in area A of the terminal (on the far left as you look at the terminal from the outside).Things appeared to be a little chaotic at the check-in desks when we arrived as, although there weren’t that many people around, the were no obvious lines of people waiting to be chaeked-in…everyone was milling around.The problem is that people can be very much like sheep in that they need to be corralled before they do what they’re supposed to do – and Virgin Atlantic didn’t have any lines or guide ropes marking out where everyone should stand.In fairness, the staff on our side of the check-in desks were proactive in moving people around in an effort to balance out what lines were there….but I couldn’t help feeling that none of these staff would have been necessary if Virgin had just invested in some line ropes.Despite the minor chaos check-in didn’t take too long and we were soon going through security and through to the other side.Because neither of us have Virgin Atlantic or Delta status and we were only flying in Premium Economy we couldn’t access the Virgin Atlantic Clubhouse in Terminal 3…..but this is where Joanna and I left the No.1 Traveller Lounge with plenty of time to spare as I had no idea what to expect with Virgin Atlantic boarding.As I generally fly with oneworld airlines with which I have top-tier status I never really have to worry about long boarding lines…but for all I knew boarding with Virgin for those without status could be a zoo.There was an agent handing out bottles of water on the jetway as we boarded and soon we were inside and in the Virgin Atlantic A330 Premium Economy cabin:The cabin is set out in a 2-3-2 layout so, if you’re traveling as a couple you’re definitely better off in the seats on the side of the aircraft.Having said that, the three seats in the middle didn’t look too bad….….but our pair of seats was definitely a lot better:Each seat had a small pillow, a blanket and a pair of headphones on it when we boarded….….and we hadn’t been seated for more than a couple of minutes before a friendly flight attendant offered us a choice of Prosecco or orange juice.…the blanket was thin and the pillow was very similar to what I’ve had in American Airlines economy class cabins:The Virgin Atlantic Premium Economy seats are 21″ wide and offer 38″ of seat pitch (legroom)…..…..but the bit Joanna liked most was the foot rest………which she tells me makes the journey a lot more comfortable, especially as these are adjustable to different heights. © Copyright Traveling For Miles 2020 It turns out that Premium Economy passengers have use of the same lane (to enter the gate area) as Upper Class (Business Class) passengers and that’s very useful if you’re as allergic to long lines as I am.The departure gate area had free magazines (Joanna’s the TFM expert here and she tells me it was a “good selection”) but, even though we had arrived at the gate 55 minutes before departure, boarding started almost as soon as we arrived.15 mins before our scheduled departure time the flight attendants handed out menus (which I managed to lose before I got home – sorry! This started with a hot towel, which happened to be the same as the ones in the premium economy cabin (I saw the flight attendant simply continue onto us from the premium economy row directly in front of us). Either the agent didn’t notice or didn’t care, but it was tagged and sent on its way without any issue.Since I was on a separate reservation than my wife and daughter, he processed my reservation first and then took care of theirs. We continued to the far aisle and turned right, passing through the seven rows of premium economy before arriving at our seats.Row 40 was the very first row of the economy cabin, situated up against the bulkhead that separated it from premium economy (which strangely ended at Row 25). We may receive compensation when you click on links to those products.

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