From here I can click the “Action” button and configure the AP to “inform” whatever controller I want it to. Edgerouter showing: 192.168.1.54. b4:fb:e4:d0:f2:04. I will try to help you with this issue.You may temporarily disable the security software and check if this helps. They don't show up in the discovery utility. are in the 'On' state. I want to have Yubikey support as 2FA when logging in with my Ubiquiti account. The Cloud Key has made it easy to maintain backups in case of any failures. Click [Action].

This thread is locked. Now you are ready to restore from your last known working backup. : If you have to temporarily disable the antivirus to install other software; you should enable the antivirus as soon as you're done. Getting Started - M720 Triathlon Multi-Device Mouse There are no Downloads for this Product. I had heard they had excellent online support, so 11pm local, I am in a chat-session with one of their support folks. With both Public and Private Profiles Network Discovery Press and hold Home button for 10 seconds. Auto Backup is configured in the UniFi Controller under To ensure that you have enough intermittent backups should anything happen, it's recommended to have automated Weekly backups.If access to the Cloud Key's management portal is not possible, use one of the following alternatives:Once your reset has completed successfully your Cloud Key should be in a factory default state, which will eliminate any database corruption/corrupted configuration of the Cloud Key. When I hit 'Action' nothing simply happens.
Sometimes it works, sometimes it doesn't. The Ubiquiti Device Discovery Tool is supposed to do step 3 in the background, without user interaction, but sometimes it doesn't do it for some reason.With some devices, a firmware update is required before the device can be adopted. Ron S. Ubiquiti Networks Windows 10 Pro. Then I have to redo the above steps to see the other PC(s). (Personal and Private folders are not checked by the Sensitive Data Discovery tool.) Version 1511; OS Build 10586.494; Product ID: 00330-80000-00000-AA580; Processor Duo Core E4500 @ 2.20 GHz; RAM 4.0 GB; System Type: 64-bit, x64Thanks for your feedback, it helps us improve the site. Is this happening to anyone else? I setup the ERX using the wizard for WAN+2LAN2, where I changed the IP address for the … Trying multiple devices with multiple computers and the 'Action' button is not working on the Chrome Extension Discovery Tool. It does not see the ER-X-SFP, ES-24, ES-16-POE, UAP-AC-LITE, or the UC (which is running on the same Linux box as the. A clean boot state will help us determine if any 3How to troubleshoot a problem by performing a clean boot in WindowsNote: After you have finished troubleshooting, follow the steps under “Ensure to install all the pending updates and remember to restart the computer. There are no FAQs for this Product. UniFi is great, the management is great, the remote connection is great - the Chrome Discovery Tool - USELESS.This is an unofficial community-led place to discuss all of Ubiquiti's products, such as the EdgeRouter, Unifi, AirFiber, etc.Press J to jump to the feed. while discovery tool shows: UniFi Switch 8192.168.1.45.

I figured I would try the Chrome Plug-in next. She said: "It is such a vast topic. If the problem persists, The device credentials are incorrect. Is this happening to anyone else? I searched the fourms- dont see this issue anywhere. I just recieved our first 2 UAP-AC-HD's for testing.

Discovery Tool Not Working.. This article will explain how to fix Cloud Key stability issues, troubleshoot and resolve root causes when repeated issues are seen.All of the following symptoms can indicate stability issues with your Cloud Key:As a first step, some Cloud Key issues can be resolved with a simple reboot. 32-bit MongoDB instances have a limitation over 64-bit mongo instances in that they can only support database sizes of approximately 2GB.

Common problems adopting UniFi devices to a remotely located UniFi controller The other PC doesn't show up in the Network Location. The first thing to say here is that a Clear Current Selections button is totally redundant. Note: Make sure network discovery is enabled on your computer. without limiting the foregoing, ubiquiti expressly does not warrant that the content, operation, output or implementation of the software will: (i) meet your requirements; (ii) be uninterrupted, error-free, accurate, reliable or complete; (iii) be compatible with your home network, computer or mobile device; (iv) or that ubiquiti or any third party will resolve any particular support request or fix any errors …
If you have not done this, do so now. I suspect because of this message the "Action" button doesn't work. Chrome dicsovery app, with new AP detected. Supported devices include the iPhone 6S, iPhone 6S Plus, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XS and iPhone XS Max. Hypothesis:  The Firewall is not allowing the Network Discovery access to the local network connections and there profiles.

What’s unique about the Cloud Key Gen1 over most other controllers is that it has an ARMv7 32-bit CPU, and as such can only run 32-bit MongoDB. 1. As it turned out, the installation tool did not complete. This can be done by following these steps: If this does not resolve the issue, then proceed to the next resolution. I would be grateful for that information. In the discovery tool, it shows a mac address of the switch slightly different than what is showing in the edgerouter dashboard. One-time passwords (OTP) are to old-fashioned, instead Ubiquiti should provide support for security keys and the FIDO2/WebAuthn, FIDO U2F protocols. From the URL / Location I use the Refresh Object. The network discovery begins to work.


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