When it comes to providing quality patient care, assembling a skilled medical team is crucial. Each candidate must complete initial screening and vetting, credential verification, language proficiency testing, interviews, background checks, and drug testing. Each candidate must complete initial screening and vetting, credential verification, language proficiency testing, interviews, background checks, and drug testing. Must hold national certification recognized by the RID/NAD. CCHI or CMI national certification endorsed by the NCHI or NBCMI preferred, or offer... Stratus Video Interpreter Training. The use of unqualified or ad hoc interpreters can and does put your patients at risk, so make sure that every time you interact with a limited English proficiency patient, that you are communicating through a Stratus Video Interpreter.The hiring process at Stratus Video is rigorous. To be a Stratus Video interpreter, you have to be among the best in the industry, and we continually monitor in a variety of categories on a scale of non-proficient to professional. Frequent quality checks are conducted and identified issues are addressed immediately. Members of our engineering team have achieved AWS Technical Certifications from Amazon, our Project Management team members are PMP Certified, and our interpreters hold a variety of state and national certifications. Qualifications ASL Interpreter Qualifications. Frequent quality checks are conducted and identified issues are addressed immediately. Multiple call centers ensure continuity of service, and team interpreting is utilized when necessary to ensure accuracy. In fact, the use of qualified interpreters as compared to ad hoc interpreters or no interpreter significantly reduces the instances of medical errors (At Stratus Video, we take interpreter qualifications very seriously. Stratus Video is a language services company that is changing the way limited English proficiency patients communicate with their healthcare providers. All of our interpreters are highly experienced, are required to pass stringent quality assessment processes, and go through extensive medical training before going live on our platform.The hiring process at Stratus Video is rigorous. Research has shown time and time again that the use of qualified medical interpreters is absolutely essential for patient safety and satisfaction. Additionally, our Customer Success Team at headquarters is dedicated to ensuring that every customer, both internal and external, is successful in using the Stratus Video product.All interpreters have code of ethics requirements established by the certifying entity. Additionally, we require at least 20 hours of industry-focused or interpreting continued education or training per year. Whether the interpreter be on-site, over video or phone, the key word is qualified . Stratus Video Qualifications Our team of dedicated individuals is highly qualified.

The assessment also includes knowledge of medical terminology and the ability to accurately transfer meaning back and forth between the two languages.

The use of unqualified or ad hoc interpreters can and does put your patients at risk, so make sure that every time you interact with a limited English proficiency patient, that you are communicating through a Stratus Video Interpreter. All interpreters on the platform are monitored regularly, with trainers evaluated in five key areas: language, interpretation, industry terminology, technology proficiency, and professional development.Customer satisfaction is the overriding metric by which all of our interpreters are measured. Violation of the code can result in loss of certification, which in turn results in loss of employment at Stratus Video. To be a Stratus Video interpreter, you have to be among the best in the industry, and we continually monitor in a variety of categories on a scale of unsatisfactory to outstanding. Additionally, we require ongoing industry-focused and interpreting professional development education anually. Below is a summary of our interpreter requirements. Once they have been brought on, they go through a week-long group training, three hours of practice scenarios on our platform, a one-on-one final assessment, and one to three hours of live sessions with trainers’ support. Once they have been brought on, they go through a week long group training, three hours of practice scenarios on our platform, a one-on-one final assessment, and one to three hours of live sessions with trainers’ support. Additionally, our Customer Success Team at headquarters is dedicated to ensuring that every customer, both internal and external, is successful in using the Stratus Video product.Copyright 2018, Stratus Video | All rights reserved | Stratus Video is the largest and fastest growing video remote language service company in healthcare. When a video call is placed using Stratus Video, our interpreters become a part of the medical team. Daily, we process more video calls than all of our competitors combined. Must hold a CCHI or CMI national certification endorsed by the NCHI or NBCMI where available. Multiple call centers ensure continuity of service, and team interpreting is utilized when necessary to ensure accuracy. At Stratus Video, we take interpreter qualifications very seriously. Must meet or exceed all Joint Commission interpreter qualification requirements.



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