I worked there some years ago and I have no complaint. Fun environment to work. good place to work but the hours were long and there were definitely quick paced times where it felt that hours were worked every minute with no room for breaks. The job was ok I enjoy it .I like talking to people .I learn how to deal with customer. Click Here Office Hours: Mon-Fri 9am-5pm Call Hours: Mon-Fri 9am-5pm CSR - Customer Service Representative (Current Employee) - Plymouth Meeting, PA - February 6, 2020. Poor Management...No one direction from team leads, supervisor or manager. His service with us ended only when we made the decision to refocus our efforts in other markets and to end our service in Seattle. Everything is dump on customer care. Some who charge a bit less than Guardian Security. Horrible decision to consider them over other solid companies. The most enjoyable part is the people and the daily learning and training the company provides. CSR - Customer Service Representative (Current Employee) - Plymouth Meeting, PA - February 6, 2020. About $35K - $38K/yr Avg. Nearly 250 employees of Vector Security are either active or veterans representing all branches of the military including Army, Navy, Air Force and Marines, as well as the National Guard and Coast Guard. They show favoritism. With seasonal hurricanes, blizzards and storms potentially occurring throughout the year, power outages are possible. Total Pay. My co-worker were ok . A free inside look at Vector Security salary trends based on 128 salaries wages for 84 jobs at Vector Security. Procedures change daily and very hostile work envorinment. Worst places I ever worked. The hardest part of the job is adapting to the constant changing with client/contractor relationships. Once the contract auto-renews you are again locked in and cannot cancel it unless you pay the entire 3 … Help out others considering your employer. They leave it up to you to remember in 3 to 5 years that the contract will auto renew. Get help updating your resume through Indeed, Working as Customer Service Representative. The CSR manager was not a good manager. Below you’ll to find best possible ways to contact Vector Security give a boost … They don’t care about the employees. This company is not stable enough to train employees. Vector does a lot for their employees, the employees just need to appreciate more than they complained, the pay to start was good, benefits was good, managers were awesome, the supervisors (certain ones) were awesome. Find Social Security Offices Near King County, Washington. 7d. Seattle, WA. They have amazing benefits. They completed the job in a timely and very professional manner. We’ve made it easy for you to initiate contact for some of our most requested services online. Do not work here. I … No raise, benefits are horrible and no one stays employed long. Would not recommend this company for employment. I would definitely recommend this job to my family and friends. You are expected to be on the phone for 5 minutes each call. How are the working hours at Vector Security Inc.? Vector Security Authorized Dealers use The Point to sell, manage smart home customer installations, and handle contracts through one easy to use web tool You can also use Vector’s “View Our Branches” option to find the phone number for your local Vector Security branch. Nice place to work for if you like call centers, laid back feeling but in control for a monitoring station. The place is now running smoother that they are not in charge. Managers are dishonest, play favorites, and extremely demoralizing. Call us today! They provided more features at less of a cost then the other vendors we looked at. I have…. I saw well paid, skilled employees walk out half in tears due to the onslaught of attitude from this supervisor. I have never seen anything like it before. They have amazing benefits. The job offers 48 hours and 36 hours every 2 weeks so ypu have every other weekend off. Vector Security Customer Support Average Waiting time: 6 minutes. What's worse is if you complain to the branch manager he says that's her management style and she's the boss. Would you like to schedule a service call, sales appointment, notify us of a move, or refer a friend? one week, then 48 hrs. Customer Service Team Lead. As with all jobs there are downsides but they come with territory. Very clean office to work in. What benefits does Vector Security Inc. offer? Effort equates Results. At Vector Security, your safety is our number one priority. Contact Vector Security customer service. The job offers 48 hours and 36 hours every 2 weeks so ypu have every other weekend off. Women rate the female-friendliness of their workplaces on, Ready to apply? Ste 500. Serving Richmond Area. Get weekly updates, new jobs, and reviews, The most useful review selected by Indeed. The two-week rotation includes 8 hours of built in overtime every other week paid at time and one half. The typical Vector Security Customer Service Representative salary is $16. After working 12 hours a day 6 days a week she's all wired. My "supervisor" was gone directly after due to health issues. This company will not train and there is absolutely no opportunity for advancement. Tel: 206.436.5311. VECTOR SECURITY is the 4 th largest security company in the U.S. We are seeking several experienced customer service professionals to work during the overnight shift of 7PM – 7AM at our growing 24/7 Monitoring Station in Plymouth Meeting, PA. Reviews by Job Title, Career recommendations for Customer Service Representative, Explore information on salaries, job satisfaction, skills and more, Popular locations for Customer Service Representative in US. Why did you leave your job at Vector Security Inc.? Location & Hours. Then there is the issue of the never ending phone calls, with customers screaming at you for having to wait on hold for hours due to the fact that no one knows what they are doing and it's easier to just keep transferring calls and forcing the problem on someone else than actually handing the call of yet another angry customer who is POed due to poor customer service/Vector incompetence. I have…. $25K - $49K (Glassdoor est.) Below are the nearest SSA offices: 17 Social Security Administration Office Locations Near King County, WA. Through a network of branches, authorized dealers, and our ADS Security division, Vector Security provides intelligent security solutions to residential and business customers in select states, as well as multi-site retailers across the entire U.S. and Canada. I did so well they found additional work for me for another 3 months. ForLocations, The World's Best For Store Locations and Hours Login I strongly suggest doing your research on Vector Security before wasting your time and talents with this extremely irresponsible company. 1420 King Street. We had nothing but issues with their service. She got her management skills while in the army running a motor pool and thinks that army style belongs in private industry. I'm scheduled for an interview with Vector in the coming days, what is the pay schedule like? Free, fast and easy way find a job of 630.000+ postings in Gainesville, VA and other big cities in USA. Vector Security Customer Service. VECTOR SECURITY is the 4th largest security company in the U.S., we are seeking experienced customer service professionals to work overnight third shift of 7PM - 7AM in our expanding Plymouth Meeting 24/7 Monitoring Station. ... SOC data center security operations, physical security, customer ... Security Guard / Security Officer is a position within the security and protective service field of work. It was my first week on the job and they did not have any method of training new employees. Semi laid back, some management is very nice, and easy to get along with. What would you suggest Vector Security Inc. management do to prevent others from leaving? Also when is the drug test/backround check perform…. Current Customer? What benefits does Vector Security Inc. offer? About $35K - $38K/yr Base Pay. Choose Vector Security as your security provider to get one of the top security systems. Night shift is very stress free, time flies during busy hours. I found the different projects that I worked on to be diverse and interesting. For the last thirty years, I have chosen Guardian Security to service and repair our buildings because of their knowledge and quality. 2805 North Parham Rd. I have never in my whole career met such a rude, and demeaning to employees. They want your whole life to revolve around this place. What is the most stressful part about working at Vector Security Inc.? Company has no support for working parents and does not motivate employees. the break should have been at least a hour. If you put in the required study time you'll be a pro in no time at all. Customers would call in to make payments, schedule service or need basic tech support. Without question it is the worst customer service company in the alarm system industry. Competitive salary. This avoids wasting resources and can also help you save on false alarm fines. The home office in Philadelphia actually demoted everyone in the building who had previously been in manager, supervisor and director positions. Every work experience is unique. Even working at full staff the other 4 departments in the building needed to help with customer service calls. Salaries posted anonymously by Vector Security employees. The job offers 48 hours and 36 hours every 2 weeks so ypu have every other weekend off. Search and apply for the latest Retail customer service jobs in Gainesville, VA. Let people know your thoughts on previous employers. 636 120TH AVE NE SUITE 100 BELLEVUE, WA 98005 Distance:20 Miles It was decent, training could be updated but it was fine. It is a total waste of time working for this company. Work 6 days a week, hardly can get time off when time is available, under paid for work performed. salary, work conditions, stress/work load, everything, Your talked about to people as an employee. CUI: RO34977540; Vector Security Dis/bution SRL; Sediu Calea Vitan Nr 6-6A Parter, Sector 3, Bucuresti Incompetent from top to bottom. Reviews by Job Title, See more Vector Security Inc. reviews by job title, Career recommendations for Customer Service Representative, Explore information on salaries, job satisfaction, skills and more, Popular locations for Customer Service Representative in US. CUI: RO34977540; Vector Security Dis/bution SRL; Sediu Calea Vitan Nr 6-6A Parter, Sector 3, Bucuresti About $103 - $110/yr Additional Pay. I would still be there if I didn't have to move out of state. service areas. Many people that work there have been there for a really long time. Customer Service Representative positions, Customer Service Representative - Vector Security Networks, Sr. What tips or advice would you give to someone interviewing at Vector Security Inc.? I was hired thru a temp agency for a 3 month contract. The management is non existent. By far one of the most stressful jobs I have ever had. We customize alarm systems to fit your needs. Effort equates Results. Just awful. Vector Security hours and Vector Security locations along with phone number and map with driving directions. What is the interview process like at Vector Security Inc.? No face to face customer service only call center customer service positions. Get weekly updates, new jobs, and reviews, The most useful review selected by Indeed. Also when is the drug test/backround check perform…. Lunch breaks are an hour, that is a good thing. Vector Security hired me as an experienced customer service representative. They have no type of commission or bonuses. For more than 40 years, Vector Security, Inc. has been a premier provider of intelligent security solutions tailored to the needs of the customer. 7AMThese Are Full-Time 12-Hour Shifts (36 hrs. Technician - Vector Security Networks. Customer Service Representative salaries at Vector Security can range from $12 - $21. Vector Security Response 08/20/2020 Mr. ****** switched internet providers which caused the loss of doorbell camera function and lift master (smart garage door) function in programming. time off was excellent. These accounts were both residential and commercial. CSR - Customer Service Representative (Current Employee) - Plymouth Meeting, PA - February 6, 2020. Email: customercare@washingtonalarm.com Hours: 8:00 AM to 5:00 PM M - F I love working at vector security knowing that I was able to help others at their times of need the staff was friendly for the most part. high call volume, assisting with payments and why the customers tags did not work. The job offers 48 hours and 36 hours every 2 weeks so ypu have every other weekend off. Vector Security charges less fees as compared to other security system providers. Rest assured that even during a power outage, our Monitoring Centers are fully functional to provide you with uninterrupted alarm monitoring service. Their advance notice of upcoming renewals takes scheduling off my busy "To Do" list and gives me plenty of time to alert the residents of the upcoming service. Management is lai back and does not bother you very often. Supervisors and management are a joke. As with all jobs there are downsides but they come with territory. Paid holidays and amazing Pto is offered. I didn't meet with the 'trainer" until the following week. Especially if you have a family. It was extremely irresponsible to bring me on.The office duties were poorly delegated. Customer Service Supervisor within Vector Security Networks is responsible for managing day-day service levels for Service Team. Vector Security Reviews Management is helpful and willing to work with you on performing you job to the best of your ability. Supervisor was over bearing and obnoxious and Rude, People are nice and helpful but long day sitting on the phone all day, Customer Service Representative/Technical Support, Working as Customer Service Representative. This company DOES NOT provide ANY training for new employees. What would you suggest Vector Security Inc. management do to prevent others from leaving? Vector Security Inc. Based on 2 Salaries Full Pay Details. Vector Security’s false alarm protocol is a 12-point system the company has in place to help identify false alarms and keep them from ever reaching emergency services. As a result, no one knows what they are doing, no one cares, and your job consists of being yelled at for things you don't know, weren't trained to do, or other people's mistakes. How are the working hours at Vector Security Inc.? What is the interview process like at Vector Security Inc.? CUI: RO34977540; Vector Security Dis/bution SRL; Sediu Calea Vitan Nr 6-6A Parter, Sector 3, Bucuresti During the summer you will be told to hurry up because the call volume is out of hand. Customer service was horrible! Customer Service. It needed to happen. Rate your employer. Took inbound calls daily from customers concerning their alarm systems. How long did it take for you get hired at Vector? I'm scheduled for an interview with Vector in the coming days, what is the pay schedule like? Don't even ask they will give you a whole 12 cents. Patrick worked with Bannerman to provide security services to clients in the Seattle area from July 2015 until September 2016. Job email alerts. Verified employers. Vector Security Inc. To get in contact with Vector customer service representatives, fill out this form on its contact page. Richmond, VA 23294. I was to be trained asap. Raises? Paid holidays and amazing Pto is offered. After I left there I found out she was demoted. Pricing & Costs. Specialized Customer Service - Vector Security Networks, Commercial Sales Representative - Lehigh Valley Region, all Vector Security Inc. reviews in United States, all Vector Security Inc. reviews worldwide. What is the most stressful part about working at Vector Security Inc.? Ask a question about working or interviewing at Vector Security Inc.. Our community is ready to answer. 7 reviews of Vector Security "We just had these guys install a new security system in our home and they did a great job. Write a review on Vector Security or ask a question. Do not waste your time/talents with this company!!! And we appreciate every family that selects Vector Security to keep their family, home and belongings safe. The work environment is down to earth, fun, celebratory at times. Simply choose what you need help with from the form below we’ll be in touch. If you put in the required study time you'll be a pro in no time at all. The hardest part of my day was short breaks . What tips or advice would you give to someone interviewing at Vector Security Inc.? Full-time, temporary, and part-time jobs. Bellingham, Washington 98229. The job offers 48 hours and 36 hours every 2 weeks so ypu have every other weekend off. Working seems good at first but you soon find out all of the managers are fake, they stick with themselves and do not care about your job or how you feel. Vector customer service rep explained to me the they do NOT remind you of the auto-renew. There is absolutely nothing positive about this company. CUI: RO34977540; Vector Security Dis/bution SRL; Sediu Calea Vitan Nr 6-6A Parter, Sector 3, Bucuresti Why did you leave your job at Vector Security Inc.? You can call Vector Security at (888) 832-8671 toll free number, write an email, fill out a contact form on their website www.vectorsecurity.com, or write a letter to Vector Security, 2000 Ericsson Drive, Warrendale, Pennsylvania, 15086, United States. Their lack of care and concern for customers Is a common occurrence. The call volume was through the roof. Fun place to work not stressful at all. How long did it take for you get hired at Vector? She will actually yell at you and slam things around. Co workers are nice but not a lot if interaction since they are on the phone all day. King County, WA. I would definitely recommend this job to my family and friends. No example of team work shown. Paid holidays and amazing Pto is offered. I signed up for security service with Vector when I first moved into my home. A Vector manager was supposed to call me about cancelling the contract. Ask a question about working or interviewing at Vector Security Inc.. Our community is ready to answer. For the management and supervisors a lot of people complained about but my experience is that they did their job and they did help out a lot when we were really busy. This estimate is based upon 7 Vector Security Customer Service Representative salary report(s) provided by employees or estimated based upon statistical methods. Paid holidays and amazing Pto is offered. Effort equates Results. The most irresponsible company I've ever worked for!!! Our cameras were constantly having issues and doorbell camera replaced 5 times in the first year of service due to not working. fun happy environment everyone gets along and works well together thank you co workers friendly and suportive, Women rate the female-friendliness of their workplaces on, Dispatcher/Customer Service Representative. We searched for Social Security Administration (SSA) offices nearest to King County, WA. Paid holidays and amazing Pto is offered. Contact Vector Security. Hardest part is sitting for 8 or 12 hours on a phone. A typical word day at Vector Security is assisting a numerous clients on security products we monitor and supply for them. Understaffed. Do not use Vector!
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